Dollar General Website Review & Ratings + Dollar General Coupons
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Dollar General Website Review & Ratings + Dollar General Coupons

Dollar General: Products & Services

Dollar General  is a brick and mortar discount retailer that sells in-store as well as online.  The retailer sells popular convenience and household brands such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco at highly discounted prices.  Dollar General offers its customers  health and beauty products, food, baby items, apparel, home decorative and organization items, items for your pets, toys, office and school products, and seasonal items that suit your needs year-round. 

 
Dollar General: Company Background

Dollar General offers a handy store locator on their website where you can find out where to access their nearest brick and mortar store location.  Dollar General displays their in-ad promotional coupon deals so that you might print them online if you wish.  You can view The  Dollar General weekly ad here.  As for Dollar General Customer Support, you may access those services online hereDollar General Headquarters' phone number is (615) 855-4000.  Their fax number is (615) 855-5114.  They are physically located at 100 Mission Ridge in GoodlettsvilleTennessee

Dollar General: Customer Feedback & Reviews

Dollar General has received a Yelp.com rating of 4.5 stars based on 15 reviews for their location at 520 South 23rd Street in Philadelphia, Pennsylvania.  Dollar General's location at 13942 Florida Blvd. in Livingston, Louisiana has received a 100% rating on  Citysearch.com.  Dollar General receives 5 stars based on 2 reviews for their location at 1042 Highway 471 in Brandon, Mississippi.  Further, Dollar General has received a rating of 10 points based on a single review with Resellerratings.com.

Dollar General: Business Credibility & Trustworthiness

Dollar General has been a Better Business Bureau (BBB) Accredited Business since March 1, 1987.  On a scale of A+ to F, The BBB gives the retailer an optimum score of A+.  Further, The BBB has determined that Dollar General Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.  BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Factors that raised Dollar General Corporation's rating include:

  • Length of time Dollar General has been operating.
  • Complaint volume filed with The BBB for business of this size.
  • Response to 178 complaints filed against Dollar General.
  • Resolution of complaints filed against Dollar General.
  • BBB has sufficient background information on this Dollar General.


Dollar General: Website Popularity & Google Ranking

Dollargeneral.com is ranked 14,859 in the world and ranked is 3,211 in The United States, according to the three-month Alexa Traffic Rankings.  The website has a United States Quantcast Traffic Rank of 573 as well as a United States Compete Traffic Rank of 1,433.  Dollargeneral.com has attained a Google Page Rank of 5.  






Dollar General: Social Media Presence

Dollar General can be found on Pinterest, where they have 398 pins on 18 boards along with 11 likes.  They have 3,687 Pinterest followers and they are following 27 other Pinterest profiles.  Dollar General maintains a Twitter account from which they have tweeted 1,260 times.  They have 29,174 Twitter followers and they are following 2,328 other Twitter profiles.  One can also find Dollar General on Facebook where the retailer has an astounding 1,945,431 likes awarded to their Dollar General page!

Dollar General: Website Security & Safety

Google Safe Browsing has assessed Dollargeneral.com for computer and personal and financial transmission information safety measures.  They tested 19 pages on the site over the past 90 days.  No pages that were analyzed resulted in malicious software being downloaded and/or installed without user consent. The last time Google Safe Browsing visited the retailer's website was on February 10, 2013.

Dollar General: Pricing & Packages

Dollar General offers Sergeant's Silver Cat Flea and Tick Spray, 8 oz. for $4.  You can expect to pay $2.68 for Sergeant's Silver Flea & Tick Spray For Cats, 8 fl. oz. at Walmart.com. Dollar General charges $3.50 for Tresemme Anti-Breakage Conditioner.  You will pay $5.19 at CVS.com for Tresemme Anti-Breakage Conditioner Vitamin B12 & Gelatin.  In another product pricing comparison, Dollar General prices their Bic Mark-it Permanent Marker, 8 pack at $4.50 each while you can expect to be charged $8.99 for a purchase of Bic Mark-It Permanent Markers Fine Point 8-Pack: Paradise Pastels Color Collection when you purchase them through Amazon.com.  Clearly, beauty products and office supplies are two of Dollar General's strong points.

 
Dollar General: Shipping Rates & Policies

Shipping Methods and Costs

Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods are available.

  • At checkout, you will be prompted to choose a shipping method for your item(s).
  • Shipping costs are based on the shipping method of choice and the weight of the total order.
  • Your total shipping charges will automatically compute during checkout prior to the completion of your order.
  • Items ship free with purchases of $25 or more. 

Continental United States (48 Contiguous United States) - Standard Ground Shipping

  • Most items may be shipped to the 48 contiguous United States via Standard Ground service.
  • You can expect your order to arrive within 3-8 full business days.

Second Day Shipping

  • Most items may be shipped to the 48 contiguous United States via Second Day service.
  • You can expect your order to arrive within 2-3 full business days.

Overnight Shipping

  • Most items may be shipped to the 48 contiguous United States via Overnight service.
  • You can expect your order to arrive within 1-2 full business days.

Alaska & Hawaii Second Day Shipping

  • Most items may be shipped to Alaska or Hawaii via Second Day service.
  • You can expect your order to arrive within 2-3 full business days.

P.O. Boxes USPS Priority Delivery

  • Most items may be shipped via USPS Priority Service, but some restrictions apply.
  • You can expect delivery within 3-8 full business days.

Military APO / FPO Addresses USPS Priority Delivery

  • Most items may be shipped via USPS Priority Service, but some restrictions apply.
  • You can expect delivery within 3-8 full business days.

International shipping will not be offered at this time.

Shipping Rules

  • Orders are shipped on business days only.
  • Business days are Monday-Friday, excluding federal holidays within The United States.
  • Shipping cost(s) displayed for an individual item reflects what you can expect to pay if the item ships alone. 
  • Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
Dollar General: Payment Methods Accepted

Dollar General accepts the many convenient payment methods listed below.

Credit/Debit Cards

  • American Express
  • Discover
  • MasterCard
  • Visa

Other Payment Methods

  • PayPal
  • Bill Me Later
  • EBT Cards (in store only)
  • SNAP Cards (in store only)
  • Cash (in store only)
Dollar General Coupon Policy

Dollar General  accepts Manufacturer’s Coupons and Dollar General Store Coupons at any of our more than 10,000 stores.  These coupons come from a variety of sources, including, but not limited to, newspapers, magazines, print-at-home (internet), direct mail, product packaging, and in-store coupon boxes.

Dollar General accepts Manufacturer’s and Dollar General issued coupons (Including internet coupons) that meet the requirements listed below.

  • Coupons must be original (no photocopies).
  • Coupons must have a scanable bar-code or valid promotion code.
  • Coupons must have a printed expiration date.
  • Coupons for free items are only accepted if a purchase is required to get one free (buy one, get one free).
  • You may utilize a maximum of two coupons per item.
  • One coupon must be a Manufacturer’s Coupon and the second coupon must be a Dollar General Coupon as long as neither coupon states that it is not valid with other coupons.
  • Coupons can be redeemed only for items sold at Dollar General, and can be redeemed only for the exact same item (package weight, size, etc.).
Follow the steps below to redeem promotion or discount code coupons for internet purchases. 
  • On the Payment page in Checkout, enter the code in the box next to "Promo Code." Codes are case sensitive.
  • Click "Apply".
  • If your discount qualifies, it will be displayed in the payment summary.


Dollar General: Returns, Refunds & Exchange Policy

Dollar General Return Policy

If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, and other charges.  The item(s) must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure credit.  Items ordered online cannot be returned to a retail store.

Dollar General Return Rules

  • You must include the return form or bottom portion of the original packing slip.
    • Save a copy for your records.
  • Shipping and handling costs, gift-wrap costs and other charges are non-refundable.
  • You can expect a refund in the same form of payment used for your purchase within 30 days of receiving you return.
    • Your refund will include the cost of the item, plus any applicable sales tax.
  • Items purchased at our online store may not be returned to a retail store.
  • Items purchased at a retail store may not be returned to our online store.

Damaged or Defective Items

  • If you receive a damaged/defective item, contact Customer Support within 30 days of delivery at (877) 463-1553.
    • Be ready to supply the order/item number from your original confirmation e-mail and your e-mail and phone number.
      • If you do not contact Customer Support, you are responsible for all return shipping charges.
  • If there is extensive damage upon delivery, contact a Customer Support Representative immediately at (877) 463-1553.
    • Have your order number available when you call.

Returning an Item

If you wish to return an item to Dollargeneral.com, follow the instructions below. Instructions are also found on the packing slip in your order.

  • Pack the item(s) securely in the original product packaging, if possible.
    • Include all paperwork, parts, and accessories. All items must be returned in good condition, to ensure credit.
  • Enclose the bottom perforated portion of the original packing slip with the item.
    • Keep the top portion for your records.
  • If you cannot send your packing slip, include your order number, billing name, and address with the item(s).
  • Before sending your return shipment, remove extra labels from the outside of the package.

Send the return package to the address listed below unless your packing slip directs otherwise.

Dollar General
350 Omega Parkway
Shepherdsville, KY 41065

Dollar General: Product images & screenshots
Dollar General Coupons
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Keep it up, great review.

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